Children of the Tribe

GENERAL SHIPPING INFO

THE FINE PRINT: OUR RETURNS AND EXCHANGE POLICY

If you change your mind about the products you have purchased from us, we do not offer a refund but are happy to provide a credit note for the purchase amount. The return shipping costs are your responsibility. This includes cases where the incorrect size has been purchased.

If an item is faulty then we will meet our legal obligations which may include refunding the purchase price and shipping charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase. Warranty cases are determined on a case by case basis. We have a 30 day warranty period on all of our pieces. Please note this excludes fair wear and tear.

  1. Item(s) must be returned within 7 days of purchase.
  2. Items(s) must be unworn, unwashed, or otherwise unused with all original packaging/tags attached.
  3. Swimwear can only be returned if it is unworn and in its original condition with all tags and hygiene protection stickers attached. Underwear must be worn when trying on swimwear.
  4. Giftcards, sale and clearance are not eligible for a refund or exchange.

How do I return an item?

  1. Email info@childrenofthetribe.com
  2. Include your Order Number (can be found in your order confirmation email) and information around the item(s) you would like to return or exchange.
  3. We will respond to your email within 2 business days and provide you with a returns form and necessary instructions.